Encouraging Student Attendance

Creating a framework for competency courses
Learning platform redesign

OVERVIEW

Improving student attendance and optimising the overall learning experience

The non-public high school in Poland encountered a growing demand for competency courses as the number of applicants increased. However, the school expressed dissatisfaction with the attendance rate of students in these courses.

As a solution, our team designed a course enrolment feature and integrated it into school's learning platform. This initiative aimed to provide students an information about each course, allowing them to make informed decisions when selecting their desired courses.

The non-public high school in Poland encountered growing demand for competency courses as the number of applicants increased. However, the school expressed dissatisfaction with the attendance rate of students in these courses.

Duration

Feb-Jun 2022

My Role

User Research

UX Design

Interface Redesign

Client

Liceum w Chmurze

Team

Barbara Lewandowska

Liuba Oliinyk

Aleksander Nowicki

Marcin Jakiel

HOW MIGHT WE…

How can we help students to choose competency courses consciously and feel more responsible after enrolling?

SOLUTION

Supportive and engaging learning environment

By providing students with the necessary details and a user-friendly interface, we aimed to enhance their ability to choose wisely and optimize their learning experience.

We also implemented a rewarding system to motivate and encourage students to participate in their chosen courses. Students who attended classes will get badges, which will appear on a ‘learning results page’.

Old platform

New platform

PRIMARY RESEARCH SUMMARY

What competency courses are?

non-compulsory extracurricular activities
last around 2 hours, once or twice a week, after 15:00
different topics are not connected in modules
taught by teachers, guest lecturers, parents, students

How does enrolling process look like?

communication takes plase in the Slack chanel #competencycourses
after new course is announced students can apply by leaving an emote under the post

What we assumed after primary research

courses’ topics are not tailored to students’ needs

false

courses aren’t advertised enough

true

topics are to mixed up, not related to each other (from sushi to bitcoin)

true

students lack motivation

true

students are satisfied with the curriculum and do not feel the need to additional activities

false

courses are not conducted in an interesting way

true

courses take too much time and effort

false

participation is optional, may not be taken seriously

true

students do not understand how a course will help them to pursue their own goals

students do not understand how course will help them to pursue their own goals

true

USER RESEARCH

Why students tend to skip competency courses?

We conducted 5 interviews with students and used the cultural probes technique as part of our research methodology. This approach allowed us to gain valuable insights into the students' perspectives, experiences, and cultural influences related to attending classes.

Cultural probes

five-day diary study, one task per day, five students, focused on:

a general approach to education
competency courses’ place in school life
a connection between motivation and priorities

DEFINE & IDEATE

Turning insights into design ideas

Choise

the course enrolling process doesn’t give a feeling of responsibility for student

insight

make competency courses a part of schools’ online platform
after enrolling in the course it appear in student’s class schedule

make competency courses a part of schools’ online platform
after enrolling in the course it appear in student’s class schedule

design idea

30% of courses are conducted by students, each course announcement is different, no common standards what it should contain

insight

add a possibility to plan user’s own course on an online platform

design idea

Motivation

students don’t recognise a value of a course

insight

make a course description page indicating why this competence is needed and what student will learn

design idea

no reward for finishing a course

insight

redesign current cockpit tab with adding a reward system (badges for celebrating achievement and showing progress)

design idea

DESIGN

Low-fidelity wireframes testing + improvements

Low fidelity wireframes testing + improvements

REFLECTIONS

What I would do if I had more time

Feature to register own course:
would allow students to propose and register their own competency courses. Offering an opportunity to design courses aligned with student’s interests would boost attendance and foster a sense of creativity and innovation among the students.

A course rating system:
would allow students who have completed a course to provide feedback and rate their learning experience.

Thank you for reading!

For more work inquiries, or to grab a coffee do email me at oliinyk.liuba@gmail.com

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